WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Help center
Frequently Asked Questions
Find answers to common questions about ordering, shipping, and more
What is the minimum order amount?
Our minimum order amount is $150 for first-time orders and $100 for repeat orders. This ensures cost-effective shipping and handling for wholesale transactions.
How do I place a bulk order?
You can place bulk orders through our Quick Order feature, which allows you to enter multiple SKUs at once. For very large orders (100+ cases), contact our sales team for custom quotes and volume discounts.
Can I modify my order after placing it?
Orders can be modified within 1 hour of placement, before they enter processing. Contact our support team immediately if you need to make changes. Once an order is in processing or shipped, modifications are not possible.
How do I check order status?
Log into your account and navigate to the Orders section. You'll see real-time status updates including processing, shipped, and delivered. Tracking numbers are provided via email and in your account dashboard.
Do you offer NET payment terms?
Yes, we offer NET 30 terms for qualified accounts. To apply, you must have completed at least 3 orders with on-time payments. Apply through your account settings or contact our credit department.
Still Have Questions?
Our support team is available Monday-Friday, 9 AM - 6 PM PST