Shipping Information

Fast, reliable shipping across the continental United States

Shipping Methods & Rates

Standard Ground

5-7 Business Days

Reliable ground shipping via major carriers

Free on orders $2000+

Express Shipping

2-3 Business Days

Expedited delivery for urgent orders

$24.99 flat rate

Next Day Air

1 Business Day

Guaranteed next-day delivery by 5 PM

$49.99 flat rate

Freight/LTL

7-10 Business Days

For large pallet orders over 500 lbs

Quoted per order

Free Shipping on Orders Over $2000+

All orders over $2000+ qualify for free standard ground shipping to any address in the continental US. No code needed—discount applies automatically at checkout.

Estimated Delivery Times by Region

Region	States	Standard shipping
West Coast	CA, OR, WA, NV, AZ	3-5 days
Mountain	CO, UT, ID, MT, WY, NM	4-6 days
Central	TX, OK, KS, NE, ND, SD, MN	4-6 days
Midwest	IL, MI, OH, IN, WI, IA, MO	5-7 days
Southeast	FL, GA, NC, SC, TN, AL, MS, LA	5-7 days
Northeast	NY, NJ, PA, MA, CT, ME, NH, VT	6-8 days

Order Cut-off Times

Orders placed before 2 PM PST on business days ship same day. Orders after cut-off ship next business day.

Signature Required

All shipments require an adult signature (21+) upon delivery. No exceptions for compliance purposes.

Business Address Only

We ship only to verified business addresses with valid tobacco licenses. Residential delivery is not available.

Shipping FAQs

Do you ship to Alaska, Hawaii, or Puerto Rico?

Currently, we only ship to the continental United States (48 states). We're working on expanding to Alaska and Hawaii. Puerto Rico and other US territories are not available at this time.

Can I change my shipping address after placing an order?

Address changes are possible only before the order ships. Contact our support team immediately if you need to update your shipping address. Once shipped, address changes are not possible.

What happens if my package is damaged during shipping?

Photograph any visible damage before opening. Report damage within 48 hours of delivery by contacting our support team with photos. We'll file a claim and arrange for replacement at no additional cost.

How do I track my order?

Tracking information is emailed within 4 hours of shipment. You can also view tracking in your account under "Orders." Real-time updates are provided directly from the carrier.